MyCareLink Heart™ Patient Manual
Warnings and precautions
About MyCareLink Heart
About the MyCareLink Heart App
Patient Manual Overview
Heart Device Information
Intended Use
Contraindications
Conditions for Use
Identifying Warnings and Precautions
Symbols
Model Number
App Version
How to Contact Medtronic
Phone and Tablet Information
App Security
Network Security
Supported Phones and Tablets
OS Support for the App
Updating the App
Using the App on Multiple Phones or Tablets
Uninstalling the App
Deleting Your MyCareLink Heart Account
Setting Up Your App
Profile
Setting Profile Preferences
Messages
Messages - Receiving Notifications from the App
Message Preferences
Setting Initial Message Preferences
Changing Message Preferences
Vitals
Vitals Settings
Selecting Vitals Settings
Keeping Your Heart Device Connected to the App
How MyCareLink Heart works with your heart device and clinic
About Remote Monitoring
Keeping Your App Active
Configuring Phone and Tablet Settings
Keeping the App Open
Keep the app running in the background
Staying Close to Your Phone or Tablet
Using the App
Home
Tab
Dashboard Tab
Messages
About Messages
Viewing Messages
Heart Device
Heart Device
Information
Learning More About Your Heart Device
Transmissions
Sending Heart Device Data to Your Clinic
Sending a Manual Transmission
Checking the Status of Your Transmissions
What to Do If Your Transmission Is Not Sent
What to Check If Your Transmission Is Not Sent
Vitals Tracking
About
Vitals Tracking
Viewing
Vitals Tracking
Data and Graphs
Entering Weight Measurements
Entering Blood Pressure and Heart Rate
Symptom Journal
Using
Symptom Journal
Recording New Symptoms
Deleting Recorded Symptoms
Physical Activity
Physical Activity
Information
Viewing
Physical Activity
Information
Education
Travel Considerations
Glossary
App Message Explanations
Your clinic requests you send your scheduled heart device transmission.
Bluetooth is off
Grant MyCareLink Heart Permission to Use Bluetooth
Check Wi-Fi/Cellular connections
Cannot connect to the Internet
Transmission cannot be sent
App setup was not completed
System is temporarily unavailable
MyCareLink Heart™ server is down for maintenance
Please allow notifications
Notifications are off
App update required
App is not supported by the operating system
Initial setup is in progress with another phone or tablet
Allow the app to run in the background
App Location setting is off
Phone or tablet Location setting is off
Set App Location Permission to “Allow all the time”
Allow MyCareLink Heart to Connect to Your Heart Device
Turn off Low Power Mode
Turn off Low Data Mode
Turn off battery saver mode
Turn on Background App Refresh
Please keep your app open and between 6 inches (15 cm) and 3 feet (1 m) of your heart device
Your transmission was not sent
Transmission is in progress
What does it mean to keep the app open and running in the background?
Read more details on how the app works with your heart device and clinic
Account Delete Acknowledgment
About the software