Keeping Your App Active

To help make sure that the app can connect to your heart device, certain settings must be selected on your phone or tablet. The app automatically checks the status of the settings on your phone or tablet and the permissions for the app. If all of the settings are configured correctly, the Home tab shows the app is Active.

There are requirements for remote monitoring to be successful. Check the following requirements:

When the app is Active, the app can connect to your heart device and send data to the Medtronic CareLink Network. If the requirements for the app to remain Active are not all met, a message about that requirement is shown on the Home tab.