Turn off Low Data Mode

Note:

Information in this section applies only to Apple™* phones and tablets.

The Low Data Mode setting for your phone or tablet needs to be turned off for the app to send automatic transmissions to the Medtronic CareLink Network.

If you use Low Data Mode to reduce your cellular data or Internet use for a limited time, turn off Low Data Mode when possible. Turning off Low Data Mode helps to ensure that the app is able to send automatic transmissions. Do not leave Low Data Mode on at all times.

Make sure that Low Data Mode is off both for cellular and Wi-Fi™* networks.

To turn off Low Data Mode for a cellular network, complete the following steps:

  1. Navigate to your phone or tablet Settings.

  2. Tap Cellular > Cellular Data Options.

  3. Turn off Low Data Mode.

To turn off Low Data Mode for a Wi-Fi™* network, complete the following steps:

  1. Navigate to your phone or tablet Settings.

  2. Tap Wi-Fi.

  3. Tap the name of the Wi-Fi™* network that you are connected to.

  4. Turn off Low Data Mode.