Phone or tablet Location setting is off

The Location setting for your phone or tablet needs to be turned on for the app to receive data from your heart device. Your phone or tablet uses Bluetooth® to communicate with your heart device. Android™* phones and tablets must have the Location setting turned on for Bluetooth® to work.

To turn on the Location setting from the app, perform the following steps:

  1. Tap Settings from the Phone or tablet Location setting is off window.

  2. Turn on the Location setting.

To turn on the Location setting from your phone or tablet, perform the following steps:

  1. Navigate to your phone or tablet Settings.

  2. Locate the Location setting for your phone or tablet.

  3. Turn on the Location setting.