Bluetooth is off

The app uses Bluetooth®, as needed, to receive data from your heart device. The Bluetooth® wireless connection on your phone or tablet must be turned on for the app to communicate with your heart device.

When the Bluetooth® wireless connection is turned on, the app connects automatically to your heart device.

Navigate to your phone or tablet Settings to turn on Bluetooth®.

Note:

For iPhone™* and iPad™* users, Bluetooth® permission must be turned on for the app.

The app uses Bluetooth® to receive data from your heart device. Grant the app permission to use Bluetooth® to allow the app to communicate with your heart device.

To allow the app to use Bluetooth®, complete the following steps:

  1. Navigate to your phone or tablet’s Settings.

  2. Tap MCL Heart to access settings for the app.

  3. Turn on the Bluetooth® setting for the app.