The Background App Refresh setting must be turned on for the app to send automatic transmissions to the Medtronic CareLink Network.
Check the Background App Refresh setting for your phone or tablet and for the app:
Navigate to your phone or tablet Settings.
Tap
.Turn on the Background App Refresh setting if it is not already turned on.
Turn on the MCL Heart app setting for Background App Refresh if it is not already turned on.
If you are using an iPhoneâ„¢* and Background App Refresh is disabled, verify that Low Power Mode is off. To turn off Low Power Mode, access and turn off Low Power Mode.