Travel Considerations

Most app features are unavailable unless your phone or tablet is connected to the Internet. If your phone or tablet is not connected to the Internet, only Symptom Journal and Vitals Tracking are available. Transmissions are delayed until you are connected to the Internet. To access all of the features of the app and send transmissions, connect your phone or tablet to the Internet.

Internet access is subject to local capabilities and may not be available while you travel. To avoid data or roaming charges, you can turn off cellular data on your phone or tablet. Use Wi-Fi™* where available. Wi-Fi™* can be found in many airports, hotels, and restaurants.

You can access the features of the app when your phone or tablet is in Airplane Mode by connecting to a Wi-Fi™* network. You may need to enable Wi-Fi™* and Bluetooth® after the phone or tablet enters Airplane Mode.

Check the Home tab to confirm the app is Active.